Mobile marketing is perfect for keeping your current customers, however, it can be considered spam when used to try to attract new ones. Of course, you know that it is much more cost efficient to retain customers than try to get new ones. Read the following article and you will find more advice as important as this.
Work on your message composition. You can only use 160 characters, so be concise, but clear. Short cuts or "text speak" is acceptable when text messaging. Your opt-out message can include that kind of message, too. You can save characters this way. You can get some good ideas from some translators.
Be prompt with your messages. This goes along perfectly with being relevant. You can send out an email about something happening, but it doesn't always translate when you need to send a text message. Don't be too early or too late with your messages. For example, you can announce a sale minutes before the store opens, versus days.
Make sure that your company and brand are instantly identifiable from the beginning of a mobile marketing message. If your consumers have to read though the entire text to find out what company it is from, they will be annoyed and possibly see it as a sneaky marketing ploy.
Engaging with your customers is incredibly important in mobile marketing, so it's a good idea if you have some line of contact open with them. Whether they can reach you via a forum, your IM handle, or by some other method, make sure you're keeping the lines of communication open with your customers.
Make unsubscribing to your text messages or e-mails an easy and painless process. Remember that just because a customer is unsubscribing to your messages does not mean they no longer wish to be your customer. If you make unsubscribing a difficult or impossible task, your customers will lose respect for your company or brand.
Make sure to conduct a usability test before rolling out your mobile marketing campaign to your consumers. Ask friends, family, employees or all of the above to receive your messages, respond and ask for their honest opinion of the experience. This way you will make sure everything works to provide the best experience for your customers.
Keep your material clean in order to keep your brand clean. Sending out raw, unfiltered material, even if you think it's worthy of attention, can be detrimental to your mobile marketing efforts. Things don't have to be outlandish to draw attention. They just have to be worthy of someone's time.
Make unsubscribing to your mobile ad simple and easy to improve your image with the customer. As difficult as it may be to make unsubscribing easy, your recipients will view you as a reasonable and worthy merchant whom they can trust. Chances are very good that anyone who unsubscribes was never going to purchase anyway so you save yourself some pointless promotion too!
If you have profiles on social media sites, be certain to place a link to them on your site pages. Customers typically won't search for your company's social media profiles, but if they are aware you have a profile on one of their social media sites, they will likely take a look to see what you have to say.
Be sure to lay claim to your business in each social network's location pages. In mobile marketing, it's all about location, location, location. Smart mobile devices, all have location awareness built into their systems, so users can tell what is around them. Make sure they can find you by claiming your page on sites, like Foursquare, Facebook Places, Gowalla and Google Places.
Inform folks that you have special promotions on the mobile-marketing platform. Use fliers, business cards and social media to get the word out about your mobile-marketing campaign. Blog about your promotions and urge people to fire up their favorite smartphones to get in on the exclusive fun, coupons and discounts.
Form a plan. You may be in a hurry to introduce mobile marketing to your campaign strategy, but you'll be sorry if you don't do it right. You've been living without it until now, so it is not going to kill you to form a solid plan that you build with a clear understanding of how to do it effectively.
Make sure your ad is compatible with every type of handset. To ensure you don't lose your professional reputation, you must make sure that users of all types of mobile phone can interact with your ad campaign. If you distribute a mobile ad that does not display on certain platforms, brings up error messages or even worse crashes the user's cell phone, you are unlikely to attract any potential buyers to your company.
Integrate all of your social platforms with any location-based accounts that you have. Connect your website, blog, Twitter and Facebook URLs with your location-based pages as soon as possible. All platforms, including your mobile-marketing one, should have a consistent representation of your brand, or you risk confusing your customer base.
Use your traditional site to drive a lot of traffic to your mobile platform. Urge people that visit your regular website or blog to visit you on their mobile phones when they are out and about. This will give you yet another way to stay close to your customers and potential customers.
Conduct SEO on your mobile platform. Concentrate on Google first because that is the search engine that is used to perform the majority of mobile searches. Also work on location-based web pages since search results vary based on where a user is located. Start by performing SEO on terms related to your brand, and branch out from there.
To wrap it up, there was plenty of key information regarding mobile marketing, as promised at the beginning of this article. Definitely give some of the suggestions mentioned consideration and you will find that you have the tools to either, greatly expand your current marketing operation or solidify your current one.
Work on your message composition. You can only use 160 characters, so be concise, but clear. Short cuts or "text speak" is acceptable when text messaging. Your opt-out message can include that kind of message, too. You can save characters this way. You can get some good ideas from some translators.
Be prompt with your messages. This goes along perfectly with being relevant. You can send out an email about something happening, but it doesn't always translate when you need to send a text message. Don't be too early or too late with your messages. For example, you can announce a sale minutes before the store opens, versus days.
Make sure that your company and brand are instantly identifiable from the beginning of a mobile marketing message. If your consumers have to read though the entire text to find out what company it is from, they will be annoyed and possibly see it as a sneaky marketing ploy.
Engaging with your customers is incredibly important in mobile marketing, so it's a good idea if you have some line of contact open with them. Whether they can reach you via a forum, your IM handle, or by some other method, make sure you're keeping the lines of communication open with your customers.
Make unsubscribing to your text messages or e-mails an easy and painless process. Remember that just because a customer is unsubscribing to your messages does not mean they no longer wish to be your customer. If you make unsubscribing a difficult or impossible task, your customers will lose respect for your company or brand.
Make sure to conduct a usability test before rolling out your mobile marketing campaign to your consumers. Ask friends, family, employees or all of the above to receive your messages, respond and ask for their honest opinion of the experience. This way you will make sure everything works to provide the best experience for your customers.
Keep your material clean in order to keep your brand clean. Sending out raw, unfiltered material, even if you think it's worthy of attention, can be detrimental to your mobile marketing efforts. Things don't have to be outlandish to draw attention. They just have to be worthy of someone's time.
Make unsubscribing to your mobile ad simple and easy to improve your image with the customer. As difficult as it may be to make unsubscribing easy, your recipients will view you as a reasonable and worthy merchant whom they can trust. Chances are very good that anyone who unsubscribes was never going to purchase anyway so you save yourself some pointless promotion too!
If you have profiles on social media sites, be certain to place a link to them on your site pages. Customers typically won't search for your company's social media profiles, but if they are aware you have a profile on one of their social media sites, they will likely take a look to see what you have to say.
Be sure to lay claim to your business in each social network's location pages. In mobile marketing, it's all about location, location, location. Smart mobile devices, all have location awareness built into their systems, so users can tell what is around them. Make sure they can find you by claiming your page on sites, like Foursquare, Facebook Places, Gowalla and Google Places.
Inform folks that you have special promotions on the mobile-marketing platform. Use fliers, business cards and social media to get the word out about your mobile-marketing campaign. Blog about your promotions and urge people to fire up their favorite smartphones to get in on the exclusive fun, coupons and discounts.
Form a plan. You may be in a hurry to introduce mobile marketing to your campaign strategy, but you'll be sorry if you don't do it right. You've been living without it until now, so it is not going to kill you to form a solid plan that you build with a clear understanding of how to do it effectively.
Make sure your ad is compatible with every type of handset. To ensure you don't lose your professional reputation, you must make sure that users of all types of mobile phone can interact with your ad campaign. If you distribute a mobile ad that does not display on certain platforms, brings up error messages or even worse crashes the user's cell phone, you are unlikely to attract any potential buyers to your company.
Integrate all of your social platforms with any location-based accounts that you have. Connect your website, blog, Twitter and Facebook URLs with your location-based pages as soon as possible. All platforms, including your mobile-marketing one, should have a consistent representation of your brand, or you risk confusing your customer base.
Use your traditional site to drive a lot of traffic to your mobile platform. Urge people that visit your regular website or blog to visit you on their mobile phones when they are out and about. This will give you yet another way to stay close to your customers and potential customers.
Conduct SEO on your mobile platform. Concentrate on Google first because that is the search engine that is used to perform the majority of mobile searches. Also work on location-based web pages since search results vary based on where a user is located. Start by performing SEO on terms related to your brand, and branch out from there.
To wrap it up, there was plenty of key information regarding mobile marketing, as promised at the beginning of this article. Definitely give some of the suggestions mentioned consideration and you will find that you have the tools to either, greatly expand your current marketing operation or solidify your current one.
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